Tiffany H. McNeill
Serves at the initial point of entry for companies and consultants with inquiries about locating or expanding within the state.
N.C. Department of Commerce Client Services Manager Tiffany Hall McNeill is not a native of North Carolina. Actually, she was born in Germany while her parents served in the military. However, she knows North Carolina well and has spent the majority of her life in Wake and Harnett counties.
McNeill holds a bachelor's degree in political science from East Carolina University and master's degree in public administration from North Carolina Central University. McNeill was awarded the 2009-10 Gov. James E. Holshouser Professional Development Scholarship by the North Carolina Economic Developers Association and is a 2012 graduate of the University of Oklahoma Economic Development Institute. Tiffany joined the Department in 2006 as its resource manager and was promoted to client services manager the following year.
"As the client services manager, I serve as the first point of contact for companies looking to locate and expand in our state. I work with the companies and/or site selection consultants to determine their business needs," explains McNeill. "Then I work with our management team to assign members from our business recruitment team to assist clients with their site selection decision. I also serve as the administrator of Salesforce, our client relationship management system, tracking economic trends and reporting on our sales activity."
In order for the state to be more competitive among executives and site selection consultants, McNeill believes "it is essential for North Carolina to continue to communicate/market our true product, our skilled workers. Whether that is through marketing materials or face-to-face meetings, we have to continuously send the message that we are a state that produces talent."
In her down time, Tiffany enjoys spending time with her husband and their 1-year old son, as well as with family and friends. Her hobbies include softball, traveling and photography.